Case Record For: 05-0834-TP-CSS File a Public Comment Case Title: FRANCESCA BRUMLEY VS SBC AND SAGE TELECOM INC. Status: AR-Archived Industry Code: TP-TELEPHONE Purpose Code: CSS-Complaint on service or safety Date Opened: 6/29/2005 Date Closed: 5/21/2008 Case Documents Public Comments Parties of Record Related Cases Printable Docket Card Service List View All 1 - 15 of 34 documents 1 / 3 Date FiledSummaryPages 05/21/2008Memo closing case with an effective date of 5/21/08.1 04/04/2008Correspondence sent to its vender of technical services in Ohio to inform them of potential service problems encountered in this case filed on behalf of Sage Telecom, Inc. by T. O'Brien.2 03/19/2008Third Entry on rehearing stating that Sage's application is granted in part and denied in part.7 03/19/2008Service Notice2 01/23/2008Service Notice2 01/23/2008Second entry on rehearing granting Sage's application for rehearing.2 01/16/2008Service Notice2 01/16/2008Entry on rehearing stating that the complainant's application is denied.5 12/31/2007Affidavit filed by T. O'Brien on behalf of Sage Telecom to replace the incorrect affidavit attached to the application for rehearing for Sage Telecom, previously filed on 12/28/07.3 12/31/2007Memorandum contra filed by J. Kelly on behalf of AT&T Ohio.4 12/28/2007Application for rehearing and memorandum in support filed by T. O'Brien on behalf of Sage Telecom, Inc.14 12/20/2007Application for rehearing filed by F. Brumley, complainant. 2 11/28/2007Service notice. 1 11/28/2007Opinion and order stating Sage cease the use of its collect call policy immediately. Sage may submit a revised tariff, and related collect call notices, for Commission review; that Sage should file its proposed procedure to be used by its repair representatives in diagnosing service problems, as discussed, with the Commission in this docket, and serve a copy on the complainant, within 45 days of the issuance of this order. Upon review of the report, the Commission will determine whether the procedure is sufficient or whether additional action is necessary; that Sage shall work with Commission (SMED) staff to revise its disconnect notice, as discussed; that this complaint is granted in part and denied in par, as discussed.15 05/02/2007Transcript and exhibits continued. (Part 3 of 3)77 1 / 3 Attorney General: Attorney Examiner: Stoneking, Janet