05/21/2008
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Memo closing case with an effective date of 5/21/08. |
04/04/2008
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Correspondence sent to its vender of technical services in Ohio to inform them of potential service problems encountered in this case filed on behalf of Sage Telecom, Inc. by T. O'Brien. |
03/19/2008
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Third Entry on rehearing stating that Sage's application is granted in part and denied in part. |
03/19/2008
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Service Notice |
01/23/2008
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Service Notice |
01/23/2008
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Second entry on rehearing granting Sage's application for rehearing. |
01/16/2008
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Service Notice |
01/16/2008
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Entry on rehearing stating that the complainant's application is denied. |
12/31/2007
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Affidavit filed by T. O'Brien on behalf of Sage Telecom to replace the incorrect affidavit attached to the application for rehearing for Sage Telecom, previously filed on 12/28/07. |
12/31/2007
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Memorandum contra filed by J. Kelly on behalf of AT&T Ohio. |
12/28/2007
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Application for rehearing and memorandum in support filed by T. O'Brien on behalf of Sage Telecom, Inc. |
12/20/2007
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Application for rehearing filed by F. Brumley, complainant. |
11/28/2007
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Service notice. |
11/28/2007
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Opinion and order stating Sage cease the use of its collect call policy immediately. Sage may submit a revised tariff, and related collect call notices, for Commission review; that Sage should file its proposed procedure to be used by its repair representatives in diagnosing service problems, as discussed, with the Commission in this docket, and serve a copy on the complainant, within 45 days of the issuance of this order. Upon review of the report, the Commission will determine whether the procedure is sufficient or whether additional action is necessary; that Sage shall work with Commission (SMED) staff to revise its disconnect notice, as discussed; that this complaint is granted in part and denied in par, as discussed. |
05/02/2007
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Transcript and exhibits continued. (Part 3 of 3) |
05/02/2007
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Transcript and exhibits continued. (Part 2 of 3) |
05/02/2007
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Transcript and exhibits for hearing held at Kent State University Student Center, Room 316, Kent Ohio before Janet K. Stoneking, Attorney Examiner. (Part 1 of 3) |
04/20/2007
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Service Notice |
04/20/2007
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Entry ordered, that the Docketing Division return Complainant's Exhibit No. 5 to Ms. Brumley, in accordance with Finding (3). (JS) |
03/23/2007
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Service Notice |
03/22/2007
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Entry scheduling a hearing for Monday, April 16, 2007, at 10:30 a.m. at Kent State University, Kent State Student Center, Room 316, Third Floor, Kent, Ohio 44242 , directions or additional information may be found at the following link: http://imagine.kent.edu/directions/kent/building.asp?dir=South&department=212&dept2=212; that any party intending to present direct, expert testimony be filed and served upon the parties no later than seven days prior to the commencement of the hearing that should be filed by April 9, 2007. (JKS) |
01/05/2007
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Letter regarding illegal actions being taken by Sage Telecom, Inc. and AT&T Ohio, Inc.against her, filed by F. Brumley. |
12/20/2006
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Supplemental answer, motion to dismiss and memorandum in support filed by T. O'Brien on behalf of Sage Telecom, Inc. |
12/01/2006
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Additional information concerning the present complaint against Sage Telecom with the PUCO filed on behalf of F. Brumley. |
09/15/2005
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Service Notice |
09/15/2005
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Entry ordering a prehearing teleconference be held September 19, 2005 at 10:00 a.m.; parties may call 614-644-1080 at the designated time. (AA) |
09/08/2005
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Service Notice |
09/08/2005
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Entry ordered that this case is set for a settlement conference on September 21, 2005 at 10:00 a.m., in hearing room 11-D at the office of the Commission, 180 East Broad Street, Columbus, Ohio 43215. |
08/02/2005
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Answer, motion not to dismiss and memorandum in support filed on behalf of complainant by F. Brumley. |
07/28/2005
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Answer of SBC Ohio filed by J. Kelly. |
07/27/2005
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Answer, affirmative defenses, motion to dismiss and memorandum in support filed on behalf of Sage Telecom, Inc. by T. O'Brien. |
07/08/2005
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Complaint service letter and copy of complaint mailed; Stephanie Timko, Sage Telecom, Inc. |
07/08/2005
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Complaint service letter and copy of complaint mailed; Jon Kelly, SBC Ohio. |
06/29/2005
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In the matter of the complaint of Francesca Brumley (vs) SBC Ohio and Sage Telecom Inc. for the alleged interruption of service, outages and disconnections. |