| Date Filed | Summary | Pages |
| 09/06/2006 | Service Notice | 1 |
| 09/06/2006 | Entry ordering that this matter should be dismissed and closed of record; that the August 22, 2006 letter be
treated as an informal complaint in accordance with finding 4. | 2 |
| 08/28/2006 | Letter withdrawing formal complaint and filing as an informal complaint, filed by complainant V. Franz. | 1 |
| 08/23/2006 | Copy of complaint and complaint letter mailed to: Time Warner Cable-J. Patterson. | 1 |
| 08/23/2006 | Confirmation letter to V. Franz (complainant) and informational brochure. | 1 |
| 08/22/2006 | In the matter of the complaint of Vivian Franz vs Time Warner Cable for the alleged incompetent service for not being able to use email on Roadrunner. | 4 |