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Case Record For:

96-1298-WW-COI

Case Title: CONSUMERS OHIO WATER COMPANY
Status: AR-Archived
Industry Code: WW-WATER WORKS
Purpose Code: COI-Commission inquiry
Date Opened: 12/5/1996
Date Closed: 5/2/2002
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Date FiledSummaryPages
05/02/2002Entry closing this case of record.2
05/02/2002Service notice.3
04/18/2002Staff's final report filed.1
02/11/1999CAP/Meeting minutes of August 20, 19983
02/11/1999Quarterly 1 hour response time, road openings & yard repair reports, 1-99-2.3
02/11/1999Quarterly customer contact summary report 1-99-3, filed.2
11/02/1998Consumer Advisory Panel Meeting Minutes for May 21, 1998, files. (3 pgs.)3
11/02/1998Quarterly Customer Contact Summary Report filed. (4-98-5) (2 pgs.)2
11/02/1998Staff's Final Report on Facility Planning Manual filed. (4-98-2) (3 pgs.)3
11/02/1998Quarterly 1 Hour Response Time, Road Openings, and Yard Repair Reports filed. (4-98-4) (2 pgs.)2
08/12/1998Quarterly 1 hour response time, road openings & yard repair reports3
08/12/1998#3-98-3, Quarterly 1 hour response time, road openings, & yard repair reports.4
08/12/1998Quarterly customer contact summary report, 3-98-4, filed. (2 pgs.)2
08/12/1998Quarterly 1 hour response time, road openings, and yard repair reports, 3-98-3, filed. (4 pgs.)4
08/12/19981999 Draft capital investment plan, 3-98-2, filed. (5 pgs.)5
08/12/1998Quarterly customer contact summary report, 2-98-3, filed. (2 pgs.)2
08/12/1998Consumer Advisory Panel (CAP) meeting minutes, February 12, 1998, filed. (3 pgs.)3
08/12/1998Quarterly 1 hour response time, road openings, and yard repair reports, 2-98-2, filed. (3 pgs.)3
08/12/19981998 Water Quality Information Sheet filed. (3 pgs.)3
05/13/1998Consumer Advisory Panel (CAP) meeting minutes, November 20, 1997, filed. (3 pgs.)3
02/06/1998Service Notice3
02/05/1998Entry ordering that the request filed on January 14, 1998 to amend the stipulation and recommendation in Case No. 95-1076-WW-AIR, adopted by the Commission of December 19, 1996 is accepted.3
02/05/1998Annual Meter Reading Report filed on behalf of applicant. (1-98-8) (3 pgs.)3
02/05/19981997 Budget vs. Actual Expenditures Report filed on behalf of applicant. (1-98-7) (2 pgs.)2
02/05/19984th Quarter 1997 customer calls/contacts report and response time/road opening repairs/lawn restoration report filed on behalf of applicant. (1-98-6) (3 pgs.)3
02/05/1998Final 1998 Capital Investment Plan filed on behalf of applicant. (1-98-5) (2 pgs.)2
02/05/1998Geneva-on-the-Lake requests for Lake Erie East Division public information expense items and the company response filed on behalf of applicant. (1-98-4) (5 pgs.)5
02/05/1998Updated Matrix illustrating stipulation requirements and due dates filed on behalf of applicant. (1-98-3) (5 pgs.)5
02/05/1998Consumer Advisory Panel (CAP) meeting minutes, August 21, 1997, filed on behalf of applicant. (3 pgs.)3
01/14/1998Amendment of stipulation and recommendation filed on behalf of the PUCO staff by J. Jackson-Forbes; OCC by A. Hotz; Consumers Ohio Water by F. Dunbar, III; and the Ashtabula County Commissioners, the Village of Jefferson, the City of Geneva-on-the-Lake, and the Village of Geneva-on-the-Lake by J. Henry. (8 pgs.)8
12/23/1997Letter informing the Commission of the completion of con- struction of the LEE Division Cybernet computer hydraulic model (1-98-1), and Facilities Planning Manual, 1997 of Consumers Ohio Water Co. (1-98-2) filed by R. Byrom. (300 pgs.)300
10/30/1997Various docements relating to Short St. issue filed on behalf of applicant, 4-97-7. (9 pgs.)9
10/30/1997Company's response to Geneva-on-the-Lake's Don Woodward letter (recommendations/requests regarding Woodside Dr., Fairway Dr., Service Line Incident, advertising and public relations costs), filed on behalf of applicant, 4-97-5. (8 pgs.)8
10/30/1997Various letters relating to Woodside Dr., and Fairway Dr. filed on behalf of applicant, 4-97-6. (7 pgs.)7
10/30/1997Company's customer service line requirements policy filed on behalf of applicant, 4-97-8. (7 pgs.)7
10/30/19973rd quarter customer calls/contacts report and responsetime/ road opening repairs/lawnrestoration report filed on behalf of applicant, 4-97-11. (4 pgs.)4
10/30/1997Updated matrix illustrating stipulation requirements and due dates filed on behalf of applicant, 4-97-4. (4 pgs.)4
10/30/1997Final 1998 capital investment plan filed on behalf of applicant, 4-97-10. (2 pgs.)2
10/30/1997Company's distribution problem response policy filed, 4-97-9. (2 pgs.)2
10/30/1997Final 1998 capital investment plan filed on behalf of applicant, 4-97-10.2
10/30/1997Company's Response to Geneva-On-The Lake's Don Woodward letter (recommendations/requests regarding Woodside Dr., Fairway DR., Service Line incident, advertising and public relations costs, filed on behalf of applicant, 4-97-5.8
10/30/1997Company's distribution problem response policy, filed on behalf of applicant (4-97-9)2
10/30/1997Items request by CAP (Ashtabula County & Geneva-on the Lake) relating to 1998 capital investment plan,filed on behalf of applicant. (4-97-12)16
09/08/1997Correspondence letter regarding the application, filed on behalf of the Village of Geneva-on-the-Lake by D. Woodward. (4-97-2) (1 pg.) (FILED 9/5/97)1
09/08/1997Consumer Advisory Panel (CAP) meeting minutes, May 14, 1997, filed. (4-97-1) (2 pgs.) (FILED 9/5/97)2
09/08/1997Correspondence letter regarding the application, filed by J. Bartless, Fire Chief, Fire Department of Geneva-on-the- Lake. (4-97-3) (1 pg.) (FILED 9/5/97)1
09/05/1997Letter to Cleveland Rippons with enclosed draft minutes from the August CAP meeting and the proposed agenda for November, filed by G. Dewhurst, PUCO staff.1
09/05/1997Letter to Mr. Craig Zina with enclosed draft minutes for the August CAP meeting and the proposed agenda for November meeting, filed by G. Dewhurst, staff of PUCO.1
09/05/1997Letter regarding alterations of the plans to optimize the system for fire protection, filed on behalf of J. Bartlett, Fire Chief/Geneva-On-The-Lake, Ohio.(4-97-3)1
09/05/1997Correspondence letter to D. Feher, filed by G. Dewhurst, PUCO staff.1
09/05/1997CAP/Meeting Minutes of May 14, 1997, filed on behalf of applicant (4-97-1)2
09/05/1997Correspondence letter to Craig Zins, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Dan Weir, filed by G. Dewhurst PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Sam Bucci, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Dave Schiele, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Dan Whitmire, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Cleveland Rippons, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Ron Bromley, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Ed Demshar, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Duane Feher, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Peggy Carlo, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Gerald Meany, filed by G. Dewhurst, PUCO staff. (1 pg.)1
09/05/1997Correspondence letter to Mayor Georgette Allison, filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/08/1997Consumer Advisory Panel/CAP meeting minutes, February 19, 1997, filed on behalf of applicant by D. Schiele.3
08/07/1997Consumers Ohio Water Company-Lee 1998 Capital Budget (Draft) filed. (8 pgs.) (ID #3-97-1)8
08/07/19972nd Qtr Customer Calls/Contacts and Response Time/Road Opening Repairs/Lawn Restorations reports for the Lake Erie East Division per the PUCO stipulation requirements, filed on behalf of applicant. (6 pgs.) (ID #3-97-3)6
08/07/1997Consumer Advisory Panel (CAP) meeting minutes, February 9, 1997, filed. (3 pgs.) (ID #2-97-3)3
08/07/1997Drinking water information filed. (5 pgs.) (ID #3-97-2)5
08/07/1997Customer service performance requirements and monitoring filed. (4 pgs.) (ID #3-97-5)4
08/07/1997Letter to Craig Zins filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Dan Whitmire filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Dan Weir filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Dave Schiele filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Sam Bucci filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Cleveland Rippons filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Gerald Meany filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Duane Feher filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Ed Demshar filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Peggy Carlo filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Ron Bromley filed by G. Dewhurst, PUCO staff. (1 pg.)1
08/07/1997Letter to Mayor Georgette Allison filed by G. Dewhurst, PUCO staff. (1 pg.)1
07/15/19972nd Qtr. Customer Calls/Contacts and Response Time/Road Opening Repairs/Lawn Restoration reports for the Lake Erie East Division per the PUCO stipulation requirements, filed on behalf of applicant (ID #3-97-3)4
05/30/1997Staff's preliminary comments filed on behalf of the PUCO staff. (1 pg.)1
05/22/1997Customer calls/contacts and response time/road opening repairs/lawn restroations quarterly reports for the Lake Erie East Division filed on behalf of applicant by D. Schiele. (3 pgs.)3
05/22/1997Copy of May 15, 1997, letter to Consumer Advisory Panel (CAP) Member, filed on behalf of applicant by D. Schiele. (1 pg.)1
05/08/1997Fire Chief/CAP Meeting Minutes, April 29, 1997, filed on behalf of applicant. (3 pgs.)3
04/29/1997Fire Chief/CAP meeting minutes, April 22, 1997, filed on behalf of applicant. (3 pgs.)3
04/29/1997Customer service performance requirements and monitoring filed on behalf of applicant. (4 pgs.)4
04/23/1997Fire Chief/CAP meeting minutes, April 10, 1997, filed on behalf of applicant. (3 pgs.)3
04/23/1997Fire Chief/CAP meeting minutes, April 11, 1997, filed on behalf of applicant. (3 pgs.)3
04/18/1997Fire Chief/Cap Meeting Minutes, April 3, 1997, filed on behalf of applicant by D. Schiele.12
04/18/1997Fire Chief/Cap meeting minutes, filed on behalf of applicant by D. Schiele.2
04/18/1997Fire Chief/Cap meeting minutes, April 8, 1997, filed on be- half of applicant. (3 pgs.)3
04/18/1997Fire Chief/Cap meeting minutes, April 7, 1997, filed on be- half of applicant. (3 pgs.)3
04/18/1997Fire Chief/Cap meeting minutes, April 1, 1997, filed on be- half of applicant. (3 pgs.)3
04/18/1997Fire Chief/Cap meeting minutes, April 3, 1997, filed on be- half of applicant. (3 pgs.)3
04/18/1997Copy of letter to Ashtabula County Commissioners regarding approval to begin the next Phase of the mandated replacement of Lake Road, filed on behalf of applicant by D. Schiele. (2 pgs.)2
04/18/1997Copy of 3/11/97 fire flow test filed on behalf of applicant by D. Schiele. (4 pgs.)4
04/18/1997Copy of 3/11/97 fire flow test, filed on behalf of applicant by D. Schiele.4
04/07/1997Fire cheif/CAP meeting minutes of March 27, 1997, filed on behalf of applicant. (5 pgs.)5
04/07/1997COWC March 12, 1997 letter from R.A. Hideg; and COWC March 31, 1997 letter from D.A. Schiele, filed on behalf of appli- cant by D.Schiele. (3 pgs.)3
03/31/1997CAP/Meeting minutes of March 19, 1997.3
03/31/1997Fire Chief/CAP meeting minutes from March 25, 1997, filed on behalf of applicant. (3 pgs.)3
03/31/1997Fire Cheif/CAP meeting minutes from march 19, 1997, filed on behalf of applicant. (3 pgs.)3
03/31/1997Letter sent to Fire Chiefs and CAP Members concerning the Advisory Panel Member Meetings, filed on behalf of applicant by D. Schiele. (2 pgs.)2
03/31/1997Matrix illustrating non-stipulation company requirements due dates and status filed. (1 pg.)1
03/25/1997Flushing Notification Policy and Phone Answering Process for the Lake Erie East Division, filed on behalf of applicant by D. Schiele.16
03/25/1997Flushing Notification Policy and Phone Answering Process for the Lake Erie East Division filed on behlaf of applicant by D. Schiele. (16 pgs.)16
03/20/1997Annual meter reporting requirements per customer service performance requirements and monitoring, exhibits 2, page 3 of 6 filed on behalf of applicant by R. Hideg. (3 pgs.) (filed on 3/19/97)3
03/20/1997Matrix illustrating stipulation - related company require- ments, due dates and status (attachment G) filed by G. Dewhurst. (5 pgs.) (filed on 3/9/97)5
03/20/1997Company's point system criteria for mains to be replaced in 1997 and its vehicle replacement schedule table (attachment F1) filed by G. Dewhurst. (7 pgs.) (filed on 3/19/97)7
03/20/1997Company's narrative of criteria for replacing mains 12" and smaller (attachment F) filed by G. Dewhurst. (3 pgs.) (filed on 3/19/97)3
03/20/1997Company's capital construction requirements, 1997-1999 business plan for the Lake Erie East Division (attachment E) filed by G. Dewhurst. (9 pgs.) (filed on 3/19/97)9
03/20/19971996 Capital improvement project status report and budget verses actual expenditure report (attachment D) filed by G. Dewhurst. (3 pgs.) (filed on 3/19/97)3
03/20/1997General Background information and Map regarding the company Lake Erie East Division (attachment C) filed by G. Dewhurst. (3 pgs.) (filed on 3/19/97)3
03/20/1997Consumer Advisory Panel February 19, 1997 meeting agenda (attachment B) filed by G. Dewhurst. (2 pgs.) (filed on 3/19/97)2
03/20/1997Stipulation and recommendation for case No. 95-1076-WW-AIR (attachment A) filed by G. Dewhurst. (12 pgs.) (filed on 3/19/97)12
03/20/1997January 13, 1997 soliction letters to County, Municipal, Village, and Township officials seeking participation on the Consumer Advisory Panel filed by G. Dewhurst. (12 pgs) (filed on 3/19/97)12
03/20/1997February 13, 1997 letter from CAP Chairperson Dewhurst to all CAP members filed by G. Dewhurst. (3 pgs.) (filed 3/19/97)3
03/20/1997Consumer Advisory Panel Affiliation Roster filed by G. Dewhurst, PUCO staff. (3 pgs.) (filed 3/19/97)3
12/05/1996In the matter of the Commission ordered investigation of the customer practice of Consumers Ohio Water Company, Lake Erie east division. (1 pg.)1