Case Record For:	18-1652-TP-CSS	File a Public Comment
Case Title:	ANNE HESS VS FRONTIER COMMUNICATIONS
Status:	CL-CLOSED
Industry Code:	TP-TELEPHONE
Purpose Code:	CSS-Complaint on service or safety
Date Opened:	11/1/2018
Date Closed:	1/21/2020

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Date Filed Summary Pages 01/21/2020 Case Action Form closing case effective 1/21/20. 1 04/24/2019 Service Notice. 2 04/24/2019 Entry ordering that Ms. Hess' request to dismiss the complaint be granted. 3 03/25/2019 Request to Dismiss Case electronically filed by Ms. Cassandra F Cole on behalf of Frontier North Inc. 2 12/17/2018 Service Notice 2 12/17/2018 Attorney Examiner Entry scheduling settlement conference electronically filed by Heather A Chilcote on behalf of Lauren L. Augostini, Attorney Examiner, Public Utilities Commission of Ohio. 4 11/21/2018 Answer and Affirmative Defenses of Frontier Communications, Inc. electronically filed by Michele L Noble on behalf of Frontier Communications, Inc. 5 11/01/2018 Complaint response letter and copy of brochure mailed to complainant, Anne Hess. 1 11/01/2018 Complaint Service Letter and copy of complaint mailed to respondent, Frontier Communications. 1 11/01/2018 In the matter of the complaint of Anne Hess vs Frontier Communications for alleged frequent delays in repairing phone outages. 2
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Attorney General:

Attorney Examiner: Augostini, Lauren