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Notification letter to Steven E. Gall for the following violations in their COCOT service and corrective action needed: 1. 9-1-1 service is not provided free and without use of a coin. 2. Directory assistance is not provided free and without use of a coin. 3. Operator assistance is not provided free and without use of a coin. 4. Name and telephone number of COCOT owner are not posted. 5. Operating instructions for the COCOT are incorrect or not posted. 6. No method is posted for rreporting complaints and obtaining refunds in a cost free manner. 7. Notice is not provided that COCOT is not programmed to receive incoming calls. 8. The maximum charge for a local call exceeds the price for a local call made from a local exchange company coin telephone. 9. COCOT does not accept coins of various denominations. 10. COCOT does not provide access to both local and long distance service. 11. COCOT does not provide access to all locally certified long distance carriers. 12. COCOT does not provide access to "800" service calls free and without use of a coin. 13. "0-" key pad does not provide direct connection to the local exchange company operator. 14. No COCOT application is on file at the local telephone company. 15. No quarterly reports for this location's COCOT (or for this company) have been submitted to the Public Utilities Commission. 16. COCOT is connected behind a PBX. 17. The COCOT is not connected to a coin-access telephone line. filed by K. Rogiers, PUCO staff. (3 pgs.) (filed 12/13/96) |
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