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Notification letter to Mr. Steve Chou, Northern Palace Chinese Restaurant for the following violations in their COCOT service and corrective action needed: 1. Directory assistance is not provided free and without use of a coin. 2. Name and telephone number of COCOT owner are not posted. 3. Operating instructions for the COCOT are incorrect or not posted. 4. No method is posted for reporting complaints and obtain- ing refunds in a cost free manner. 5. The maximun charge for a local call exceeds the price for a local call made from a local exchange company coin telephone. 6. COCOT does not accept coins of various denominations. 7. COCOT does not provide access to all locally cerified long distance carriers. 8. No COCOT application is on file at the local telephone company. 9. No quarterly reports for this locations's COCOT (or for this company) have been submitted to the Public Utilities Commission. 10. The COCOT is not connected to a coin-access telephone line. filed by K. Rogiers, PUCO staff. (2 pgs.) (filed 12/13/96) |
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