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Case Record For:

95-1182-TP-CSS

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Case Title: STATE ALARM/AMERITECH OHIO
Status: CL-CLOSED
Industry Code: TP-TELEPHONE
Purpose Code: CSS-Complaint on service or safety
Date Opened: 12/27/1995
Date Closed: 10/3/2013
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Date FiledSummaryPages
10/03/2013Case action form closing case effective 10/3/2013.1
02/25/2002Notice of change in counsel filed by T. Rodgers on behalf of State Alarm, Inc.3
12/19/2000Issues list filed on behalf of State Alarm by J. Small.8
12/19/2000Issues list filed on behalf of Ameritech Ohio by C. Rawlings.6
12/11/2000Motion for extension to file issues list and proposal of meeting dates and memorandum in support filed on behalf of complainant by J. Small.4
11/30/2000Entry ordering that State Alarm's application for rehearing is granted in part and denied in part as discussed in this entry; that Ameritech's application for rehearing on the notice requirements for a central office cutover is granted as discussed in this entry and, in all other respects, Ameritech's application for rehearing is denied; that the parties comply with the directives of Finding 37.19
12/03/1999Letter, with attached motion to vacate stay order, filed on behalf of complainant, State Alarm, by J. Small. (9 pgs.)9
09/20/1999Reply to Ameritech Ohio motion for order scheduling a con- conference with Commission staff, filed on behalf of complain- ant, State Alarm, by J. Small. (5 pgs.)5
09/01/1999Motion for an order scheduling a conference between Ameri- tech Ohio, State Alarm, and Commission staff, and memorandum in support filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (7 pgs.)7
08/03/1999Comments stating dissatisfaction with the Ameritech Ohio report of investigation and with the remedial action taken, filed on behalf of State Alarm, Inc. by J. Bentine.27
08/03/1999Comments filed on behalf of State Alarm by J. Small. (26 pgs.)26
08/03/1999Comments filed on behalf of complainant, State Alarm, by J. Small. (26 pgs.)26
07/30/1999Reply of State Alarm, Inc. to memorandum contra motion for mediation, filed by J. Small. (6 pgs.)6
07/23/1999Memorandum of Ameritech Ohio contra motion of State Alarm for mediation to determine an appropriate payment plan, filed by C. Rawlings. (7 pgs.)7
07/22/1999Motion for extension to comment on Ameritech Ohio report and memorandum in support filed on behalf of complainant, State Alarm, by J. Small. (4 pgs.)4
07/08/1999Motion of State Alarm for mediation to determine an appro- priate payment plan and memorandum in support filed by J. Small. (20 pgs.)20
06/23/1999Report of investigation filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (22 pgs.)22
05/19/1999Entry granting the rehearing for the limited purpose of affording the Commission a short extension of time to more thoroughly consider and address the arguments raised in the parties' respective applications for rehearing; that the parties joint request for a 30-day extension of time is granted in accordance with Finding 5. (2 pgs.)2
05/06/1999Memorandum contra Ameritech's application for rehearing, filed on behalf of State Alarm by J. Small. (17 pgs.)17
05/06/1999Joint motion for extension of time filed on behalf of State Alarm by J. Small; and Ameritech Ohio by C. Rawlings. (3 pgs.)3
05/03/1999Correction to application for rehearing filed on 4/16/1999 on behalf of Ameritech Ohio by S. Rawlings.1
05/03/1999Memorandum of Ameritech Ohio contra State Alarm application for rehearing, filed by C. Rawlings. (15 pgs.)15
05/03/1999Correction to the memorandum in support of application for rehearing at page 8 thereof, filed on behalf of respondent, Ameritech Ohio, by S. Rawlings. (1 pg.)1
04/28/1999Application for rehearing filed on behalf of State Alarm, Inc. by J. Small. (20 pgs.) (FILED 4/23/99 INCORRECTLY IN CASE NO. 96-1182-GA-AEC)20
04/26/1999Application of Ameritech Ohio for rehearing filed by C. Rawlings. (29 pgs)29
03/26/1999Opinion & Order that State Alarm's complaint for inadequate service is granted, in part, and denied in part; that Ameri- tech's requests to require State Alarm to establish an es- crown account as to the multiplex accounts and the non- multiplex accounts with Ameritech is denied; that State Alarm is directed to bring its accounts current or enter into payment arrangements within sixty days of this order or Ameritech may pursue available remedies to collect out- standing balances including, but not limited to, the dis- connection of service; that Ameritech conduct or cause to be conducted a complete and comprehensive analysis of the cir- cuits serving State Alarm; that Ameritech shall file a written report witin sixty days from this order, specifi- cally setting forth the results of the investigation; that State Alarm shall file within thirty days of receipt of the Ameritech report a written statement indicating whether it is satisfied with the remedial action taken and the results thereof. (42 pgs.) (ISSUED 3/25/99)42
03/25/1999Opinion & Order that State Alarm's complaint for inadequate service is granted, in part, and denied in part; that Ameritech's requests to require State Alarm to establish an escrow account as to the multiplex accounts and the non-multiplexed accounts with Ameritech is denied; that State Alarm is directed to bring its accounts current or enter into payment arrangements within sixty days of this order or Ameritech may pursue available remedies to collect outstanding balances including, but not limited to, the disconnection of service.42
10/05/1998Reply of Ameritech Ohio to memorandum contra of State Alarm filed by C. Rawlings. (7 pgs.)7
09/25/1998Memorandum contra motion of Ameritech for an order requiring State Alarm to establish an escrow account, filed by J. Small.10
09/25/1998Memorandum contra motion of Ameritech for an order requiring State Alarm to establish an escrow account filed by J. Small (10 pgs)10
09/09/1998Motion for an order requiring State Alarm to establish and maintain an escrow account and memorandum in support filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (9 pgs.)9
10/30/1997Reply brief filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (38 pgs.)38
10/30/1997Post-hearing reply brief of State Alarm, Incorporated filed by J. Small. (26 pgs.)26
10/09/1997Post-hearing brief filed on behalf of complainant by J. Bentine. (72 pgs.)72
10/09/1997Initial brief filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (32 pgs.)32
09/03/1997Transcript filed for hearing held 8/20/97, (GS), 98 pgs., Submitted. (Volume VIII) (PUCO-Columbus, OH)98
09/03/1997Composite Index, Volumes I through VIII, July 28, 31, August 1, 4, 5, 6, 19 and 20, 1997, filed. (6 pgs.)6
09/03/1997Transcript filed for hearing held 8/19/97, (GS), 116 pgs., Con't. (Volume VII) (PUCO-Columbus, OH)116
08/20/1997Transcript filed for hearing held 8/6/97, (GS), 185 pgs., Con't. (Volume VI) (PUCO-Columbus, OH)185
08/20/1997Subpoena to Stephen Doug Snyder filed. (2 pgs.)2
08/19/1997Transcript filed for hearing held 8/5/97, (GS), 116 pgs., Con't. (Volume V) (PUCO-Columbus, OH)116
08/19/1997Transcript filed for hearing held 8/4/97, (GS), 102 pgs., Con't. (Volume IV) (PUCO-Columbus, OH)102
08/15/1997Rebuttal testimony of Donald Shury, SAS Exhibit SR, filed by J. Small. (8 pgs.)8
08/15/1997Rebuttal testimony of Thomas E. Baytos, SAS Exhibit BR, filed by J. Small. (16 pgs.)16
08/15/1997Transcript filed for hearing held 8/1/97, (GS), 139 pgs., Con't. (Volume III) (PUCO-Columbus, OH)139
08/14/1997Transcript filed for hearing held 7/31/97, (GS), 169 pgs., Con't. (Volume II) (PUCO-Columbus, OH)169
08/11/1997Transcript filed for hearing held 7/28/97, (GS), 131 pgs., Con't. (Volume I) (PUCO-Columbus, OH)131
07/24/1997Deposition of Stephen Doug Snyder filed on behalf of applicant by J. Small. (108 pgs)108
07/24/1997Deposition of Donald Deptula filed on behalf of applicant by J. Small. (51 pgs)51
07/24/1997Deposition of Linda Mills filed on behalf of applicant by J. Small. (43 pgs)43
07/24/1997Deposition of Dale Metyk filed on behalf of applicant by J. Small. (227 pgs)227
07/24/1997Deposition of Ken Allen filed on behalf of applicant by J. Small. (60 pgs)60
07/24/1997Deposition of Georgia Dabner filed on behalf of applicant by J. Small. (132 pgs)132
07/24/1997Deposition of John Garsteck filed on behalf of applicant by J. Small. (44 pgs)45
07/24/1997Subpoena issued to Ronald Juhasz by Attorney Examiner, G See (1 pg)1
07/24/1997Subpoena issued to Diane Koller by G. See, PUCO staff (1 pg)1
07/23/1997Transcript and exhibits cont'd. (Part 15 of 16)201
07/23/1997Transcript and exhibits cont'd. (Part 14 of 16)201
07/23/1997Transcript and exhibits cont'd. (Part 13 of 16)201
07/23/1997Transcript and exhibits cont'd. (Part 12 of 16)201
07/23/1997Transcript and exhibits cont'd. (Part 11 of 16)201
07/23/1997Transcript and exhibits cont'd. (Part 10 of 16)201
07/23/1997Transcript and exhibits cont'd. (Part 9 of 16)201
07/23/1997Testimony w/exhibits cont'd. (Part 8 of 16)201
07/23/1997Testimony w/exhibits cont'd. (Part 7 of 16)201
07/23/1997Transcript w/exhibits cont'd. (Part 6 of 16)201
07/23/1997Transcript w/exhibits cont'd. (Part 5 of 16)201
07/23/1997Transcript w/exhibits cont'd. (Part 4 of 16)201
07/23/1997Testimony and exhibits cont'd. (Part 3 of 16)201
07/23/1997Testimony and exhibits cont'd. (Part 2 of 16)201
07/23/1997Direct Testimony and exhibits of Donald Shury (SAS Exhibit S); Diane Koller (SAS Exhibit K); Ronald Juhasz (SAS Exhibit J); William Edelstein (SAS Exhibit E); Thomas Baytos (SAS Exhibit B); and Brenda Dull (SAS Exhibit D), filed on behalf of complainant by J. Small. (Part 1 of 16)201
07/23/1997Testimony and Exhibits cont'd (Part 16 of 16)47
07/22/1997Transcript filed for hearing held 7/8/97, (GS), 5 pgs., Con't. (PUCO-Columbus, OH)5
07/21/1997Testimony of Dale Metyk filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (46 pgs.)46
07/21/1997Testimony of Georgia Dabner filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (23 pgs.)23
07/21/1997Testimony of Stephen Doug Snyder filed on behalf of respon- dent, Ameritech Ohio, by C. Rawlings. (14 pgs.)14
07/21/1997Testimony of John Garsteck filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (12 pgs.)12
07/21/1997Testimony of Donald Deptula filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (10 pgs.)10
07/03/1997Entry ordering that the hearing be continued until 10:00 a.m. on July 28, 1997. (AE) (2 pgs.)2
06/25/1997Subpeona duces tecum filed on behalf of the PUCO staff by G. See. (2 pgs.)2
05/13/1997Entry scheduling a hearing at 10:00 a.m on July 8, 1997, at the Commission offices; that Ameritech's motion to dismiss 95-1182 is denied and State Alarm's motion to dismiss 96-858 is also denied; that State Alarm's request to intervene in 96-858 is granted; that State Alarm's motion to amend its complaint in 95-1182 is granted; State Alarm's motion to assess costs incurred to reply to Ameritech's second motion to dismiss in 95-1182 is denied. (AE) (6 pgs.)6
04/28/1997Transcript filed for hearing held 4/14/97, (GS), 5 pgs., Con't. (PUCO-Columbus, OH)5
03/28/1997Memorandum contra motion of Ameritech for a protective order filed on behalf of complainant, State Alarm, by J. Small. (4 pgs.)4
03/26/1997Response to notice regarding confidentiality and request for final prehearing conference filed on behalf of respon- dent, Ameritech Ohio, by C. Rawlings. (3 pgs.)3
03/25/1997Notice regarding confidentiality filed on behalf of com- plainant by J. Small. (10 pgs.)10
03/24/1997Reply to Ameritech's memorandum contra motion to amend complaint, filed on behalf of complainant by J. Small. (13 pgs.)13
03/20/1997Memorandum of Ameritech Ohio contra "Complainant's motion for leave to amend Complaint" and supplemental memorandum in support of Ameritech Ohio motion to dismiss complaint filed by C. Rawlings. (16 pgs.)16
03/11/1997Complainant's motion for leave to amend complaint and memorandum in support filed by J. Small. (15 pgs.)15
02/13/1997Reply memorandum on behalf of Ameritech Ohio filed by C. Rawlings.6
02/07/1997Memorandum contra of State Alarm to Ameritech's second motion to dismiss filed by C. Rawlings on behalf of Ameritech Ohio.17
01/28/1997Service Notice0
01/23/1997Motion to dismiss complaint and memorandum in support filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. (6 pgs.)6
01/21/1997Entry granting the parties' request for an extension of the discovery period until February 28, 1997; scheduling a hear- ing at 10:00 a.m. on April 14, 1997, at the Commission offices. (AE) (2 pgs.)2
01/14/1997Joint motion to extend discovery and memorandum in support filed on behalf of complainant by by J. Small; and respon- dent, Ameritech Ohio, by C. Rawlings. (3 pgs.)3
11/25/1996Entry ordering that the parties request for an extension of the discovery period until January 15, 1997 is granted and that a prehearing/case management conference be scheduled for December 11, 1996. (AE) (2 pgs.)2
11/08/1996Report of State Alarm, Inc. concerning discovery progress, filed by J. Small. (5 pgs.)5
11/07/1996Joint motion to extend discovery and memorandum in support filed on behalf complainant, State Alarm, by J. Small; and respondent, Ameritech Ohio, by C. Rawlings. (3 pgs.)3
09/22/1996Service Notice1
09/09/1996Report of State Alarm, Inc. concerning Discovery progress filed July 9, 1996 submitted by J. Small.4
07/09/1996Report of State Alarm, Inc. concerning discovery progress filed July 9, 1996 submitted by J. Small.16
07/09/1996Report of State Alarm, Inc. concerning discovery progress filed July 9, 1996 submitted by J. Small.16
05/08/1996Report of State Alarm, Inc. concerning discovery progress filed May 9 1996 filed by J. Bentine.6
04/15/1996Transcript filed for hearing held 4/9/96, (GS), 6 pgs., Con't. (PUCO-Columbus, Ohio)6
04/11/1996Entry ordering that all parties request for a continuance of the hearing is granted; the hearing will be continued until further noitice; that the parties submit the dis- covery status reports and conclude discovery by 11/30/96 in compliance with Finding 3. (AE) (2 pgs.)2
04/04/1996Joint motion to continue hearing filed by J. Small on behalf of State Alarm, Inc. and C. Rawlings on behalf of Ameritech Ohio.2
03/04/1996Legal Notice sent to: Youngstown Vindicator (Mahoning Co) Certified Mail.0
02/21/1996Entry scheduling a settlement conference at 10:00 a.m. on 3/5/96 at the Commission offices; if this matter can not be resolved informally, an evidentiary hearing will be scheduled for 10:00 a.m. on 4/9/96 at the Commission offices; that Ameritech's motion to dismiss complaint is denied. (AE) 5
02/15/1996Reply memorandum filed on behalf of respondent, Ameritech Ohio, by C. Rawlings. 4
02/05/1996Memorandum contra to motion of Ameritech to dismiss complaint, filed on behalf of Complainant by J. Small. 8
02/05/1996Memorandum contra to motion of Ameritech to dismiss com- plaint, filed on behalf of complainant by J. Small. (8 pgs.)8
01/23/1996Correction to page 3 of Ameritech Ohio's motion to dismiss complaint filed January 17, 1996, filed by C. Rawlings. 1
01/17/1996Answer filed by C. Rawlings on behalf of Ameritech Ohio.5
01/17/1996Motion of Ameritech Ohio to dismiss complaint C. Rawlings.6
12/28/1995Complaint letter and copy of complaint mailed to: Jon F. Kelly, Ameritech Ohio. (1 pg.)1
12/27/1995In the matter of the complaint of State Alarm, Inc. (vs) Ameritech Ohio relative to the alleged unjust, unreasonable, and inadequate telephone service. (9 pgs.)9