| Date Filed | Summary | Pages |
| 11/19/2015 | Case action form archiving cases with an effective date of 11/19/2015. | 4 |
| 11/18/2009 | Service notice. | 1 |
| 11/18/2009 | Entry ordering that this case is dismissed. | 2 |
| 11/03/2009 | Letter advising that a settlement has been reached with Duke Energy filed by S. Wilson, complainant. | 1 |
| 08/14/2009 | Service Notice | 1 |
| 08/14/2009 | Entry ordering that the Docketing Division place a copy of all matters in the 09-648 docket into the 09-324 docket and, thereafter, close 09-648; that the August 25, 2009 settlement conference be cancelled. (SF) | 2 |
| 07/29/2009 | Service Notice. | 1 |
| 07/28/2009 | Complaint response letter and copy of brochure mailed to: Sharon Wilson, complainant. | 1 |
| 07/28/2009 | Complaint service letter and copy of complaint mailed to: Anita Schafer, Duke Energy. | 1 |
| 07/28/2009 | Entry ordering Duke not to disconnect utility service of Ms. Wilson during the pendency of this complaint for the amount in dispute, that Ms. Wilson timely pay all billings not in dispute; that a settlement conference be held on August 25, 2009, at 10:00 a.m., at the offices of the Commission, 12th floor, Legal Conference Room 1246, 180 E. Broad St., Columbus, Ohio 43215-3793. (SF) | 2 |
| 07/27/2009 | In the matter of the complaint of Sharon L. Wilson vs. Duke Energy for the alleged unfair and unjust billing practices. | 49 |
| 07/08/2009 | Service Notice | 1 |
| 07/08/2009 | Entry ordering that the prehearing conference be continued to July 30, 2009 at 11:00 a.m. in hearing room 11-A, 180 East Broad Street, Columbus, OH 43215.(KS) | 2 |
| 05/28/2009 | Service Notice | 1 |
| 05/28/2009 | Entry ordering that a settlement conference be scheduled for July 9, 2009, at 10:30 a.m., in hearing room 11-A in the offices of the Commission, 180 East Broad Street, Columbus, Ohio 43215. (KS) | 2 |
| 05/04/2009 | Answer of Duke Energy filed by A. Schafer. | 5 |
| 04/14/2009 | Complaint service letter and copy of complaint mailed to: A. Shafer, Duke Energy. | 1 |
| 04/14/2009 | Complaint response letter and copy of brochure mailed to: Sharon L. Wilson, complainant. | 1 |
| 04/14/2009 | In the matter of the complaint of Sharon L. Wilson vs Duke Energy for alleged unfair and unjust billing practices. | 3 |