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Case Record For:

05-0834-TP-CSS

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Case Title: FRANCESCA BRUMLEY VS SBC AND SAGE TELECOM INC.
Status: AR-Archived
Industry Code: TP-TELEPHONE
Purpose Code: CSS-Complaint on service or safety
Date Opened: 6/29/2005
Date Closed: 5/21/2008
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Date FiledSummaryPages
05/21/2008Memo closing case with an effective date of 5/21/08.1
04/04/2008Correspondence sent to its vender of technical services in Ohio to inform them of potential service problems encountered in this case filed on behalf of Sage Telecom, Inc. by T. O'Brien.2
03/19/2008Third Entry on rehearing stating that Sage's application is granted in part and denied in part.7
03/19/2008Service Notice2
01/23/2008Service Notice2
01/23/2008Second entry on rehearing granting Sage's application for rehearing.2
01/16/2008Service Notice2
01/16/2008Entry on rehearing stating that the complainant's application is denied.5
12/31/2007Affidavit filed by T. O'Brien on behalf of Sage Telecom to replace the incorrect affidavit attached to the application for rehearing for Sage Telecom, previously filed on 12/28/07.3
12/31/2007Memorandum contra filed by J. Kelly on behalf of AT&T Ohio.4
12/28/2007Application for rehearing and memorandum in support filed by T. O'Brien on behalf of Sage Telecom, Inc.14
12/20/2007Application for rehearing filed by F. Brumley, complainant. 2
11/28/2007Service notice. 1
11/28/2007Opinion and order stating Sage cease the use of its collect call policy immediately. Sage may submit a revised tariff, and related collect call notices, for Commission review; that Sage should file its proposed procedure to be used by its repair representatives in diagnosing service problems, as discussed, with the Commission in this docket, and serve a copy on the complainant, within 45 days of the issuance of this order. Upon review of the report, the Commission will determine whether the procedure is sufficient or whether additional action is necessary; that Sage shall work with Commission (SMED) staff to revise its disconnect notice, as discussed; that this complaint is granted in part and denied in par, as discussed.15
05/02/2007Transcript and exhibits continued. (Part 3 of 3)77
05/02/2007Transcript and exhibits continued. (Part 2 of 3)202
05/02/2007Transcript and exhibits for hearing held at Kent State University Student Center, Room 316, Kent Ohio before Janet K. Stoneking, Attorney Examiner. (Part 1 of 3)204
04/20/2007Service Notice1
04/20/2007Entry ordered, that the Docketing Division return Complainant's Exhibit No. 5 to Ms. Brumley, in accordance with Finding (3). (JS)2
03/23/2007Service Notice1
03/22/2007Entry scheduling a hearing for Monday, April 16, 2007, at 10:30 a.m. at Kent State University, Kent State Student Center, Room 316, Third Floor, Kent, Ohio 44242 , directions or additional information may be found at the following link: http://imagine.kent.edu/directions/kent/building.asp?dir=South&department=212&dept2=212; that any party intending to present direct, expert testimony be filed and served upon the parties no later than seven days prior to the commencement of the hearing that should be filed by April 9, 2007. (JKS)4
01/05/2007Letter regarding illegal actions being taken by Sage Telecom, Inc. and AT&T Ohio, Inc.against her, filed by F. Brumley.2
12/20/2006Supplemental answer, motion to dismiss and memorandum in support filed by T. O'Brien on behalf of Sage Telecom, Inc. 6
12/01/2006Additional information concerning the present complaint against Sage Telecom with the PUCO filed on behalf of F. Brumley.2
09/15/2005Service Notice1
09/15/2005Entry ordering a prehearing teleconference be held September 19, 2005 at 10:00 a.m.; parties may call 614-644-1080 at the designated time. (AA)2
09/08/2005Service Notice1
09/08/2005Entry ordered that this case is set for a settlement conference on September 21, 2005 at 10:00 a.m., in hearing room 11-D at the office of the Commission, 180 East Broad Street, Columbus, Ohio 43215.2
08/02/2005Answer, motion not to dismiss and memorandum in support filed on behalf of complainant by F. Brumley.6
07/28/2005Answer of SBC Ohio filed by J. Kelly.3
07/27/2005Answer, affirmative defenses, motion to dismiss and memorandum in support filed on behalf of Sage Telecom, Inc. by T. O'Brien.8
07/08/2005Complaint service letter and copy of complaint mailed; Stephanie Timko, Sage Telecom, Inc.1
07/08/2005Complaint service letter and copy of complaint mailed; Jon Kelly, SBC Ohio.1
06/29/2005In the matter of the complaint of Francesca Brumley (vs) SBC Ohio and Sage Telecom Inc. for the alleged interruption of service, outages and disconnections.3