| Date Filed | Summary | Pages |
| 04/14/2004 | Service Notice | 1 |
| 04/14/2004 | Entry ordering that complaint is dismissed with prejudice and case closed of record. | 2 |
| 03/31/2004 | Discussions have occurred between complainant and respondent that have led to a mutually satisfactory resolution of the complaint filed by D. German and J. Kelly. | 1 |
| 03/24/2004 | A letter stating an acceptance of a proposed settlement with a change requested in how the monies will be paid filed on behalf of complainant by M. Frodyma. | 2 |
| 03/22/2004 | Service Notice | 1 |
| 03/22/2004 | Entry scheduling a prehearing settlement conference for April 1, 2004, at 10:00 a.m. in hearing room 11-D, 11th fl. at the offices of the Commission. (JK) | 3 |
| 03/18/2004 | Motion to accept late filed answer filed on behalf of SBC Ohio by J. Kelly. | 2 |
| 03/18/2004 | Answer filed on behalf of SBC Ohio by J. Kelly. | 4 |
| 02/25/2004 | Complaint filed and mailed to Jon F. Kelly. | 1 |
| 02/25/2004 | In the matter of the complaint of Daniel German vs SBC Ohio for alleged unfair practices and billing procedures. | 4 |